Before you walk into the apartment rental office, think about what questions you may have. The more questions you ask up front, the fewer surprises you’ll have down the road.
Here are 40 suggestions to get you started.
Administrative
1. When is the rent due?
2. When was the last time the rate went up?
3. By how much?
4. How is the increase determined?
5. Are we able to lock in the same rates by renewing early next year?
6. How can we reach an office representative?
7. After hours?
8. Weekends?
Maintenance
9. On average, how long does it take to get work orders filled?
10. How do I inform the office that I need work done?
11. Is the work done in-house, or does an outside company handle it?
12. How do I reach maintenance if there’s an emergency after hours?
13. On weekends?
14. What types of maintenance are our responsibility and what are yours?
Neighbors
15. What policies are in place regarding common areas?
16. Does the apartment complex encourage community interaction through contests or get-togethers?
17. What noise/disturbance/complaint policies are in place?
The Apartment Itself
18. How much is the security deposit?
19. What types of “damage” would be taken out of the security deposit?
20. Is it as simple as hanging pictures on the wall or chipped paint, or is it for significant damage?
21. Are pets allowed?
22. Is there a pet deposit?
23. Is there any common problem (bugs, spiders, water leaks) that I should know about?
24. If I become pregnant while living here, how long after the baby is born does the child need his or her own room?
The Complex As a Whole
25. In general, how long do tenants tend to stay?
26. How long do employees tend to work there?
27. How close is the nearest grocery store?
28. Post office?
29. Bus stop?
30. Is parking provided?
31. If so, is it free or does it cost more?
32. Are laundry services provided?
33. Do you have recycling?
34. When are garbage days?
Move In and Move Out
35. Am I able to bring portable storage containers onto the property to help me move in?
36. How long are they allowed to be there?
37. Do I need a permit from the city to do so?
38. What about rented vans?
39. If I paint the walls a different color, will I be charged if you have to paint them back to white?
40. To remove anything I leave in the apartment?
If you can think of any others, please comment below.
